

Meadowood Spa - Napa Valley
To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.
WELL BUSINESS PROJECTS
BRIEF:
To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.
DEVELOPMENT:
– Remote training for the senior team to support transition to an all-suite spa program.
– Development and delivery of all-suite brand standards
– On-site operational training on the guest experience programme
OUR CLIENTS
Consulting, market insights, advisory and enablement

The Jumeirah Hotel Group

Palanga Spa Hotel

Clinique La Prairie

Global Wellness Institute

Brighter

National Health Service

Thermarium

Madeira Promotion Bureau

Kier Group

Melia Hotels International

Meadowood

Majid Al Futaim

IBI Group