What we do
We offer a range of services anchored to wellness, hospitality and the wellness tourism industries. From concept creation and operational excellence to repositioning venues and evolving communities.
We're also good at connecting people, infact, we've got a bit of a flair for it!
- Conception creation
- Brand philosophy and values
- USP anchors
- Space and design development
- Programming and menu development
- Retail design, positioning and infrastructure
- Service standards
- Systems, processes and technology
- Market research and competitive analysis
- Short, medium and long term planning
- Personnel development and training
- Technology integration
- Market positioning
- Partnerships and endorsement
- Measured growth and evolution
- Creation of supportive communities, drawing together like minds
- Honouring the individual, bio-individuality, flexible programming
- Systems of evaluation, guidance, support and feed back
- Integration of naturally derived pro active health, illness prevention and protective medicine
- Progressive framework for lifestyle change and long term sustainability
- Understanding and responding to the rapidly growing wellness tourism sector.
- Re-positioning venues and locations to meet and exceed the needs of the wellness traveler.
- Education for both public and private sector, recognising the commercial and socio economic potential.
- Strategic development to optimise prospective opportunity.
- Evaluation and action planning to achieve optimal operational flow
- Attention to detail within the service process
- Realising maximum business potential in all service and revenue generating areas
- Maintaining and improving service standards and product delivery
- Optimising sales processes, retail, cost control, systems, revenue and profitability
- Personnel development, technical mind and body skills, guest rapport building